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Hi I am Neil and I’m responsible for the overall corporate direction of Boatshed. I grew up within a family business, (at the tender age of 5 I was placing ballast in steel narrow boats in Staffordshire). After my studies at college I joined my family to work full time in our family business, boat building by the early 80’s had transcended into the realm of catering and retail.

The family empire expanded into areas that included property development, post office franchising and convenience stores. In 1994 I married Mandy and continued to build the family business, Mandy worked as a graphic designer whilst nurturing our love of sailing and owning several small boats.

Fancy running downwind in big seas Click Here

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Following an adventure on our 42' ketch Supertaff (and despite being rolled 360 in the Bay of Biscay) Mandy and I were bitten by the boating bug and desperately wanted to journey by boat to the four corners of the planet.
Clearly this ambition required cash and so scheme of being able to sail into the sunset whilst earning some cash took precedence. .cue Boatshed.com
My key focus revolves around the fact that Yacht Brokerage needs to offer high levels of customer care at a local level: buying a boat can be enormously stressful and sometimes a logistical headache (information quality, viewings, lift outs, dealing with local contractors etc). Boatshed’s high level of local customer service has to fit and interconnect with national and international customer and brokerage requirements. This blend of local and International, traditional and modern is the essence of what Boatshed is all about.

My knowledge of business coupled with my background in customer service combined with my passion to go sailing created Boatshed.
Boatshed being the consequence of our acumen, our extensive business knowledge and of our belief that excellent customer service is paramount. We are fortunate to have a great team at HQ to support us and our web based technology enables us to manage the business from a variety of locations around the globe.

The "Distributed Organisation" approach we have taken with this business means that we can use the technology to manage the core business, whilst still enabling us to keep visiting individual Boatshed locations to get the "ground truth" on what is going on at each location. This model enables us and the team to adapt and develop the business quicker and more effectively.

Some links that may interest you;
See how the UK Government are using Boatshed as an example of Business success
CLICK HERE

Business Link in the UK interview Neil to see how he built Boatshed.com
Businiess Link UK

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